Abstract: Succeeding at delivering large scale systems gets harder once you get into production and delighting your customers is not just a matter of delivering new features. Microsoft has gone from a few deployments a year to over 80k deployments a day in the space of just a few years. To achieve this they have had to change not only how they build software, but how they monitor it in production. We will cover how Microsoft now use Live Site Culture & Site Reliability to build quality and transparency and build customer trust, diagnose with customer experience telemetry, respond and learn faster, automation enables scale, & get to root cause and continually improve.
Learning Outcomes: - Attendees will learn many posible practices that would help them deliver more and take learnings from how Microsoft failed.
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